We are fully licensed by the Vietnam National Authority for Tourism (VNAT) as an International Tour Operator. Our International Tour Operator Licence number is 01039/TCDL-GP LHQT. The terms of our licence require us to place a substantial cash bond in a secure account. The account has two signatories – Lotussia Travel and VNAT.
The money in the account is solely for compensating clients – VNAT will not allow us to withdraw money for any other purpose. If compensation has to be paid to a client, we are obliged to top up the bond to its original level immediately.